IT Service Management Fundamentals Practice Test – Comprehensive Exam Prep 2025

The Catalog Admin is primarily tasked with the overall management and oversight of the Service Catalog application. This role encompasses a wide range of responsibilities, including ensuring that the catalog is optimized for usability, data integrity, and compliance with organizational policies.

A Catalog Admin typically has permissions that allow them to configure settings, manage user access, and ensure the overall functionality aligns with business objectives. They operate at a higher level compared to other roles, enabling them to implement changes, monitor performance, and handle escalated issues within the Service Catalog. This central position ensures that the application remains effective and helps meet the needs of both service providers and customers.

While roles such as Catalog Editor, Catalog Manager, and Catalog Builder Editor may contribute to specific tasks within the Service Catalog, they do not encompass the holistic responsibility of managing the application's full functionality. Therefore, the Catalog Admin is the most appropriate choice for overseeing the entire Service Catalog application.